Terms of service
Terms of Service
Effective Date: June 17, 2026
These Terms of Service apply to your access to and use of this website, and to purchases made from Vassia Labs. Vassia Labs is a brand operated by Standard Bull LLC, a Wyoming limited liability company.
By accessing our website, placing an order, creating an account, submitting information, or using our services, you agree to these Terms of Service and any policies referenced in these Terms.
Business Information
Vassia Labs
Operated by Standard Bull LLC
Email: support@vassialabs.com
Phone: +1 302 290 8182
Eligibility
By using this website, you confirm that you are at least the age of majority in your state or place of residence, or that you have permission from a parent or legal guardian.
You agree not to use our website, products, or services for any unlawful, abusive, fraudulent, or unauthorized purpose.
United States Orders Only
Vassia Labs currently accepts orders from customers located in the United States only.
We may refuse or cancel orders placed for delivery outside the United States, orders using freight forwarding services, or orders that appear intended for resale, diversion, or unauthorized distribution.
Product Information
We aim to display product descriptions, pricing, ingredients, images, availability, and other information as accurately as possible. However, we do not guarantee that all information on the website will always be error-free, complete, accurate, or current.
We reserve the right to correct errors, update information, change prices, modify products, discontinue products, or cancel orders where necessary.
Product packaging, ingredients, appearance, and labeling may vary from images shown on the website.
Cosmetic Product Disclaimer
Our products are cosmetic personal care products.
Information provided on our website, product packaging, marketing materials, advertisements, social media, emails, SMS messages, or customer support communications is for general informational purposes only. It is not medical advice and should not be used to diagnose, treat, cure, prevent, or manage any disease, medical condition, scalp condition, or hair loss condition.
Vassia Labs products are not intended to regrow hair, stop hair loss, treat alopecia, treat dandruff, treat scalp disease, or replace medical treatment.
Individual results may vary. We do not guarantee specific results, hair growth, hair loss prevention, scalp treatment, or medical outcomes.
If you have a medical condition, scalp condition, allergy, sensitivity, are pregnant or nursing, are using topical or oral medication, or have concerns about hair loss, consult a qualified healthcare professional before using any product.
Discontinue use if irritation, redness, discomfort, itching, rash, or any adverse reaction occurs.
Allergies and Sensitivities
You are responsible for reviewing product ingredients before use. Even carefully formulated cosmetic products may cause irritation or sensitivity in some individuals.
If you know or suspect you are allergic or sensitive to any ingredient, do not use the product.
We recommend patch testing before regular use, especially if you have sensitive skin or scalp concerns.
Orders and Payment
By placing an order, you agree to provide accurate, complete, and current billing, shipping, contact, and payment information.
Payment must be successfully completed before an order is processed or shipped.
Submitting an order does not guarantee acceptance of that order. We reserve the right to refuse, cancel, hold, or limit any order at our discretion, including orders that appear fraudulent, suspicious, incorrectly priced, unusually large, placed in breach of these Terms, or intended for resale.
If an order is canceled after payment has been captured, we will issue a refund for the canceled item or order.
Fraud Prevention
We may cancel, hold, or request verification for orders that appear suspicious, high-risk, or potentially fraudulent.
This may include orders with mismatched billing and shipping information, unusual order activity, failed payment attempts, high-risk payment signals, or other fraud indicators.
We are not responsible for delays caused by fraud screening or verification requests.
Shipping
Shipping terms are outlined in our Shipping Policy.
Delivery times are estimates only and are not guaranteed unless expressly stated. We are not responsible for delays caused by carriers, incorrect or incomplete addresses, weather, public holidays, supply interruptions, failed delivery attempts, or events outside our reasonable control.
If we are unable to ship your order within the time stated in our Shipping Policy or otherwise required by law, we will notify you and provide available options where required.
Returns and Refunds
Returns and refunds are handled according to our Return and Refund Policy.
For hygiene and safety reasons, opened, used, partially used, or unsealed personal care products are not eligible for return unless the product arrived damaged, defective, or incorrect.
One-Time Purchases
Vassia Labs currently offers products as one-time purchases only. Product purchases do not automatically renew and do not create recurring product charges.
SMS and Email Communications
By providing your email address or phone number, you agree that we may contact you about your order, account, subscription, customer service requests, abandoned checkout, and related transactional matters.
If you separately opt in to marketing emails or SMS messages, you agree to receive promotional communications from Vassia Labs. Consent to marketing messages is not required to make a purchase.
Message frequency may vary. Message and data rates may apply. You may unsubscribe from marketing emails by using the unsubscribe link in our emails. You may opt out of SMS marketing by replying STOP, or as otherwise instructed in the message.
We may use third-party service providers to send email, SMS, and marketing communications. Our collection and use of personal information is described in our Privacy Policy.
Reviews, Testimonials, and User Content
If you submit a review, testimonial, photo, video, comment, message, or other content to Vassia Labs, you represent that your content is truthful, based on your own experience, and does not violate the rights of any third party.
You agree not to submit false, misleading, defamatory, unlawful, offensive, infringing, or promotional content.
By submitting content, you grant Vassia Labs and Standard Bull LLC a non-exclusive, worldwide, royalty-free right to use, reproduce, edit, display, publish, distribute, and share that content for website, marketing, advertising, social media, email, and related business purposes, subject to applicable law.
We may moderate, edit, reject, or remove user content at our discretion. We are not required to publish any submitted review or content.
Promotions and Discounts
Promotions, discounts, coupon codes, bundles, gifts, and limited-time offers may be subject to additional terms.
We may modify, suspend, or end promotions at any time unless prohibited by law. Discounts generally cannot be combined unless expressly stated.
Intellectual Property
All website content, including text, branding, product names, images, videos, graphics, designs, product descriptions, icons, layouts, and other materials, belongs to Vassia Labs, Standard Bull LLC, or its licensors unless otherwise stated.
You may not copy, reproduce, distribute, modify, display, sell, or commercially use our content without prior written permission.
Third-Party Services and Links
Our store may use third-party platforms and services, including ecommerce platforms, payment processors, shipping providers, analytics tools, marketing tools, subscription tools, review tools, and advertising platforms.
Your use of third-party services may also be subject to their own terms, policies, and privacy practices. We are not responsible for third-party websites, platforms, apps, services, delays, errors, or actions.
Website Availability
We do not guarantee that our website will always be available, uninterrupted, secure, or error-free.
We may update, suspend, restrict, or discontinue any part of the website or services at any time.
Prohibited Uses
You agree not to:
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Use the website or products for unlawful purposes
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Interfere with website security or functionality
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Attempt to access systems or data without authorization
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Use bots, scraping tools, or automated systems without permission
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Submit false, misleading, or fraudulent information
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Copy or misuse our intellectual property
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Resell, divert, or commercially distribute our products without written authorization
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Use our website or services in a way that harms Vassia Labs, Standard Bull LLC, other users, or third parties
No Warranties
To the fullest extent permitted by law, our website, products, and services are provided on an “as is” and “as available” basis.
We do not make warranties that the website will be uninterrupted or error-free, that product information will always be current, or that any product will produce a specific result.
Nothing in these Terms excludes warranties or rights that cannot be excluded under applicable law.
Limitation of Liability
To the fullest extent permitted by law, Vassia Labs, Standard Bull LLC, and their owners, employees, contractors, service providers, and affiliates will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from your use of our website, products, or services.
To the fullest extent permitted by law, our total liability for any claim related to an order will not exceed the amount paid for that order.
Some states do not allow certain limitations of liability, so some of these limitations may not apply to you.
Indemnification
You agree to indemnify and hold harmless Vassia Labs, Standard Bull LLC, and their owners, employees, contractors, service providers, and affiliates from claims, damages, losses, liabilities, costs, and expenses arising from your breach of these Terms, misuse of the website, violation of law, violation of third-party rights, or unauthorized use of our products or content.
Chargebacks and Payment Disputes
If you have an issue with your order, please contact us first at support@vassialabs.com so we can attempt to resolve the matter.
Submitting a chargeback or payment dispute without contacting us may delay resolution. We reserve the right to provide order records, shipment records, tracking details, delivery confirmation, subscription records, payment records, communication records, and other relevant information to payment processors, banks, card networks, or financial institutions when responding to disputes.
Changes to These Terms
We may update these Terms of Service from time to time. Updates will be posted on this page with a revised effective date.
Your continued use of the website after changes are posted means you accept the updated Terms.
Governing Law
These Terms are governed by the laws of the State of Wyoming, United States, except where consumer protection laws in your state or location require otherwise.
Contact
For questions about these Terms, contact us at:
Vassia Labs
Operated by Standard Bull LLC
Email: support@vassialabs.com
Phone: +1 302 290 8182